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  • Privacy Policy

ICOOLA Privacy Policy

1. Registry name

ICOOLA customer register

2. Data manager

ICOOLA (hereinafter referred to as "we" or "ICOOLA") processes personal data for the purpose of maintaining relationships with customers, enabling communication with customers, fulfilling contracts and direct marketing. In addition, we collect analytical data about visitors to our website. In addition to private customers, ICOOLA has corporate customers and partners whose representatives' personal data may be processed within this register. The data of corporate customer representatives is used only to carry out communications and marketing aimed at said companies.
ICOOLA is committed to respecting and protecting your privacy, which is why we want you to know how we process your personal data. We will describe the processing of your personal data in more detail below. Please note that this privacy policy only applies to the processing of personal data carried out by ICOOLA as data controller.

3. Contact details of the data controller:

  • Landmark s.r.o. (ICOOLA).
  • ID / Reg. Nr: 65414667
  • Moskevska 1111/1c, 73601 Havirov
  • Czech Republic
  • [email protected]
  • +420603437212

4. Collected Data

  • First and last name
  • Contact details
  • Consent, prohibitions or other information regarding marketing or other information provided
  • For corporate customer representatives, organization, position and other information related to the relationship with corporate customers
  • IP address
  • Browser session identifiers
  • URL track on websites and time spent
  • Time of visit
  • Browser type and version
  • Device type
  • Name and email address of newsletter subscribers
  • Change log for assignment-relevant information

5. Data sources

Data obtained from the data subject

We obtain data processed in accordance with these personal data protection principles primarily from the data subjects themselves.

Data collected from our website is stored on the server during the visit.

Data may also be obtained through other service providers if possible and in compliance with regulations.

Cookie files.

We use various technologies to collect analytics data when users visit the ICOOLA Services, including cookies and web beacon technology.

A cookie is a small text file sent and stored on the user's computer that allows the website administrator to identify frequent visitors to the site, facilitate the use of ICOOLA services by visitors and enable the collection of aggregated information about visitors. This feedback helps us to continuously improve our ICOOLA services and better serve our users. Cookies do not harm users' computers or files. We use them to provide our customers with information and services tailored to their individual needs.

You can disable the use of cookies in your browser or set your browser to warn you when an attempt is made to install cookies. For example, the following links provide information on changing cookie preferences in some of the most popular browsers:

  • Safari
  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox

Please note that some parts of our ICOOLA services may not function properly if cookies are disabled. A "web beacon" is a technology that allows readers of websites and emails to be identified, for example by identifying whether an email has been read.

Web Analytics Services

Our ICOOLA services use Google Analytics and other web analytics services to collect analytics data and reports about our visitors' use of our website in order to improve our ICOOLA services. For more information about Google Analytics, visit the Google Analytics website. To opt out of data collection by Google Analytics, please download the following add-on for your browser: Google Analytics opt-out add-on.

6. Purpose of data processing

Personal data may also be used for the following purposes, in accordance with law and consent: marketing, provision and completion of services, development and implementation of customer services, analysis and compilation of statistics, service development, customer service and business and any other activities related with sales or services.

Communicating with customers and maintaining customer relationships

Personal data is used to handle, manage, maintain and develop customer relationships and communications between ICOOLA and its customers. If you contact us, we will use the information provided to answer your questions, resolve any issues you may have, and process your message.

Marketing Purposes

If you have given your consent to receive direct marketing, we may send you information about ICOOLA's activities and other direct marketing materials.

The data subject always has the right to prevent us from using personal data for direct marketing, marketing research or profiling by contacting us via the contact details above or by using the opt-out option provided in connection with direct marketing messages or the newsletter.

7. Data Retention

We only keep personal data for as long as required by law or for the time necessary for the above purposes.

8. Transfer of personal data outside the European Economic Area

We may process personal data in systems that transfer information outside the European Union and the European Economic Area. If the European Commission does not consider the level of data protection in the destination country to be adequate, we will ensure an adequate level of protection for your personal data through our contractual procedures (e.g. the European Commission's model clauses on the transfer of personal data to third countries) or other measures.

9. Recipients of personal data

We may disclose information to authorities that regulate the business, such as regional state administrative bodies, tax authorities, the Office of the Public Defender of Rights for the Protection of Personal Data or any other party required by law, to the extent described in this privacy policy.< br />

For legal reasons

We may disclose Personal Information to parties outside of ICOOLA if access to Personal Information is reasonably believed to be necessary to (i) comply with applicable laws, regulations or court orders; (ii) fraud, money laundering, terrorist financing or technical or data security issues have been detected, prevented or otherwise addressed; or (iii) the safety and protection of the property of ICOOLA or its customers, or for public interest purposes in accordance with law.

Authorized Service Providers

We may disclose personal data to authorized service providers who provide services to us. Our agreements with our service providers include commitments whereby the service providers undertake to limit the use of personal information and to comply with at least the privacy and data security standards of this Privacy Policy.

With your express consent

We may disclose personal data to third parties outside the ICOOLA organization for reasons other than those mentioned, if we have the express consent of the data subject. The data subject has the right to withdraw such consent at any time.

10. Rights of the data subject

Right of access to data

The data subject has the right to access his personal data processed by ICOOLA. If you wish, you can contact us to find out which personal data we process and for what purpose this data is used.

Right to request correction of data

You have the right to request that we correct or complete incorrect, inaccurate, incomplete, outdated or unnecessary personal data that we hold. You can update, for example, your contact information or other personal information by contacting us.

The right to request deletion of data

You can ask us to delete your personal data. If we have no legitimate reason not to delete the data, we will take the required actions.

The right to object and the right to restrict processing

You have the right to object to the processing of your data or profiling if your data is processed for direct marketing. You have the right to request that the processing of your personal data be restricted if, among other things, the data about you is incorrect. In addition, you have the right to object to the processing of your personal data in certain special circumstances based on specific personal circumstances.

The right to transfer data from one system to another

The data subject has the right to receive his personal data from us in a structured and widely used form and to independently transfer the data to a third party.

Exercise of Rights

If you wish to exercise one of the above rights, please send ICOOLA the following information by post or email: name, address, telephone number and a copy of a valid ID. We may ask you to provide additional information to verify your identity. We may reject requests that are unreasonably repetitive, excessive, or manifestly unwarranted.

11. Data Security

We have implemented administrative, organizational, technical and physical safeguards to protect the personal data we collect and process. Our security measures have been designed to maintain an adequate level to ensure the confidentiality, integrity and availability of data.

Personal data can only be processed by persons whose job functions authorize them to do so. The use of personal data is protected by appropriate user credentials, passwords and access rights.

12. Filing complaints

You have the right to file a complaint with the supervisory authority if you believe that the processing of personal data by ICOOLA is not in accordance with the Personal Data Protection Regulation.